Privacy Policy

1. Introduction

At Mobile Recharge AE, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile recharge services.

We are committed to ensuring that your privacy is protected and that we comply with all applicable data protection laws in the UAE.

2. Data Collection

We collect the following types of information:

• Personal Information:
  • Name and contact details
  • Email address
  • Phone number
  • Payment information
• Usage Information:
  • Transaction history
  • Service preferences
  • Device information
  • IP address

3. Data Usage

We use your information for:

• Processing your recharge transactions
• Providing customer support
• Sending service updates
• Improving our services
• Preventing fraud
• Complying with legal obligations

4. Data Protection

We implement security measures including:

• Encryption of sensitive data
• Secure payment processing
• Regular security audits
• Access controls
• Staff training

While we take reasonable steps to protect your data, no internet transmission is completely secure.

5. Data Sharing

We may share your information with:

• Mobile operators (for recharge processing)
• Payment processors
• Service providers
• Legal authorities (when required)

We do not sell your personal information to third parties.

6. Cookies

We use cookies to:

• Remember your preferences
• Improve website functionality
• Analyze usage patterns
• Enhance security

You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Object to data processing
• Data portability
• Withdraw consent

8. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer:

• Email: [email protected]
• Phone: +971 50 123 4567
• Address: [Company Address], Dubai, UAE